Privacy Policy
1. Introduction
Welcome to TrackPulse VIC! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines what data we collect, how we use it, and your rights regarding that data. By using TrackPulse VIC, you agree to the collection and use of information in accordance with this policy.
2. Data We Collect
User Information: We may collect and store information such as your Discord username, user ID, and the servers where the bot is used.
Logging Data: TrackPulse VIC allows users to log details about the trains and other vehicles they have been on. This data may include vehicle identifiers, timestamps, and any additional details provided by the user.
Interaction Data: We collect data on how you interact with the bot, including commands used and responses provided by the bot.
Website Usage Data: We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay. This data is collected using first and third-party cookies and other tracking technologies to analyze online activity and determine the popularity of our products/services.
Command Usage Analytics: We use Google Analytics to track which bot commands are used, including anonymized details such as command names, frequency, and timestamps. This does not include personal identifiers or command parameters containing user-specific data.
3. How We Use Your Data
Service Provision: The data collected is used to provide the core functionalities of TrackPulse VIC, including storing and retrieving your logged vehicle data.
Improvements: We may analyze the collected data to improve the bot’s features, performance, and user experience. Website usage data from Microsoft Clarity helps us optimize our site and enhance our offerings.
Public Display: Logged vehicle data may be publicly viewable by other users or in specific channels within Discord. Please be aware that any information you log could be accessible by others.
Marketing and Advertising: We use website usage data in partnership with Microsoft Advertising to market our products/services and deliver targeted advertisements.
Security: Data collected may also be used for fraud detection and security purposes to protect our services and users.
4. Data Sharing and Disclosure
Third-Party Partners: We partner with Microsoft Clarity and Microsoft Advertising to collect and analyze website usage data as described above. We also use Google Analytics for command usage tracking; for more information about how Google collects and uses your data, please visit the Google Privacy Policy.
No Additional Third-Party Sharing: We do not share, sell, or rent your personal data to other third parties, except as required by law or with your explicit consent.
Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities.
5. Data Retention
Retention Period: We retain your data for as long as necessary to provide our services or as required by law. You may request data deletion at any time by contacting us.
Deletion Requests: If you wish to delete your data, please contact us at xm9g@outlook.com, and we will remove your data from our systems.
6. Security
We take reasonable measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Access and Correction: You have the right to access and correct your data. If you need to update or correct any information, please contact us.
Data Deletion: You have the right to request the deletion of your data. We will comply with such requests in accordance with applicable laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted in this document, and we may also notify you through the Melbourne Transport Discord Server. Continued use of the bot after changes to this policy constitutes acceptance of those changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at xm9g@outlook.com.